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Scroll down and select the Recover Deleted Items option, then click the Add > button to add this option to your newly created custom group. Make sure that the newly created group is selected. In Choose commands from, select All Commands. On the right-hand side, in the Customize the Ribbon list, select the Folder main tab.Ĭlick the New Group button.
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Select Customize Ribbon in the left pane of the Outlook Options window. Follow these steps to enable it:Ĭlick the File tab on the Ribbon, then click the Options button. When you are viewing a non-mail item folder (Calendar, Contacts, etc.), the Recover Deleted Items icon is no longer available. To restore or purge items deleted from a folder that contains mail items, including the Deleted Items folder, select the folder, then choose the Folder tab on the Ribbon and click Recover Deleted Items. If you own a Dedicated Exchange account, you can change this setting by changing the value for the Keep deleted items for (days) option in Control Panel on the MS Exchange Server > Mailboxes > Storage Management page.ĭuring this retention period, you can either restore or purge deleted items in Outlook or OWA. By default, permanently deleted items will be held on the server for 14 days on Exchange 2007/2010 accounts and for 7 days on Exchange 2003 accounts. This provides a measure of protection in case of accidental deletion. In OWA, automatic deletion is set in the Empty the Deleted Items folder on logoff option in Options > Delete Items.Īfter an item has been removed from the Deleted Items folder, it can still be recovered if the Exchange Server has been configured to retain deleted items. In Outlook, automatic deletion is set in the Empty the Deleted Items folder upon exiting option in Tools > Options > Other > General.
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You can also remove items from the Deleted Items folder either manually or automatically. When you delete items (e-mail messages, contacts, calendar, tasks, etc.) from your mailbox, they are first transferred to the Deleted Items folder of that mailbox.